REFUND POLICY.
A legal disclaimer
Helping Mzansi People Out (HMPO) operates as a non-profit organization, and all proceeds from purchases go directly toward our charitable initiatives.
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No Refunds: Due to the nature of our mission, all sales are final, and we do not offer refunds under any circumstances. By making a purchase, you acknowledge and agree that your contribution is used to support charitable causes and is non-refundable.
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Exchange Policy: Exchanges are only available for defective or incorrect items and must be requested within 7 days of receiving your order. Approval of exchanges is subject to review, and HMPO reserves the right to decline exchange requests that do not meet our criteria.
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Limitation of Liability: HMPO is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
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Policy Updates: HMPO reserves the right to modify this Refund Policy at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
For any inquiries regarding exchanges, please contact us HERE.
Refund Policy
At Helping Mzansi People Out, we deeply appreciate your support in helping us make a difference in the lives of the less fortunate. As a non-profit organization, all proceeds from purchases go directly toward our charitable initiatives.
No Refunds Policy:
We do not offer refunds on any purchases made through our online store. Since all funds contribute to supporting those in need, we are unable to process monetary reimbursements.
Exchange Policy:
We understand that sometimes exchanges may be necessary. If you receive an item that is defective or incorrect, you may request an exchange within 7 days of receiving your order. To initiate an exchange, please contact our support team HERE, providing your order number and a description of the issue.
Thank you for your understanding and support.